Endari – Privacy Notice

Effective: July 31, 2024

Please read this “Privacy Notice” carefully. This Privacy Notice describes the data collection, use, protection, and privacy practices of Endari, Inc. (hereinafter, “Endari”, “we”, “our” or “us”) in connection with our products, services, and business. If you have any questions regarding this Privacy Notice and/or our data practices, please Contact Us.

By visiting, accessing, or using any of the Endari Services (as defined in Section 1 below – Endari’s Services and Scope of Privacy Notice) you acknowledge and agree that you have received and reviewed this Privacy Notice. We may update this Privacy Notice as described in Section 2 below – Changes to this Privacy Notice.

If you’re a resident of California or Nevada or visiting us from the European Economic Area (“EEA”), Switzerland, United Kingdom (“UK”), or other Non-U.S. Territory, you should read the applicable sections below for specific rights applicable to residents of California, Nevada, and Europe and other Non-U.S. Territories.

TABLE OF CONTENTS

1. ENDARI’S SERVICES AND SCOPE OF PRIVACY NOTICE

This Privacy Note applies to personal information that we may collect or process in connection with the following (collective, the “Endari Services”):

  • our “Websites” located at www.endari.com, their subdomains, and any other websites that include an authorized link to this Privacy Notice;
  • any other websites, services, and/or any applications provided by us and that include a link and/or reference to this Privacy Notice, and any related services, new features, and/or functionality provided by us through or in connection with any of the foregoing.

The term “personal data” means any information about an individual from which that person may be identified. For example, it may include a person’s name, telephone number, email address, IP Address, or other unique identifiers. It does not include data from which the identity of an individual has been definitively removed along with any identifiers connected to such individual (also known as anonymous or anonymized data).

2. CHANGES TO THIS PRIVACY NOTICE

Endari reserves the right to update or modify this Privacy Notice at any time. Except for material changes as described below in this Section, all updates and modifications to this Privacy Notice will be effective from the day they are posted online at endari.com. If we make any material changes to this Privacy Notice, we will provide you with reasonable notice prior to such change taking effect by sending a notification to the email address we have on file for you, and may also post a prominent notice of any such changes on our Websites. Material changes to this Privacy Notice will become effective on the date set forth in the notice, and all other changes will become effective from the day they are posted on our Websites. It is your responsibility to regularly visit and review this Privacy Notice.

If you do not agree to any updates or modifications to the Privacy Notice, cease all use of the Endari Services. Continued use of the Endari Services by you after the applicable effective date of the revised Privacy Notice, signifies to us that you acknowledge and agree to be bound by the revised Privacy Notice.

3. INFORMATION WE COLLECT

We collect information provided directly by visitors to our Websites and/or who interact with our accounts on any Social Media Platforms (as defined below) (collectively, “Users”). In certain circumstances, we automatically collect certain information from you when you access or use the Endari Services as explained in the Section Information Collected Automatically. In addition, we may receive personal data from third party sources as described in the Section Information Collected from Third Party Sources.

a. Information Provided Directly by You

The personal data we collect in connection with the use of the Endari Services depends on how and why you use the Endari Services. For example, the information that we may process about you if you visit our Websites is more limited than the information we may process if you submit information to our web form to request our services. Note that you may choose not to provide personal data directly to us or to not use the Endari Services. However, some personal data is necessary so that we can provide you with the Endari Services you have requested. Failure to provide this information may prevent us from providing you with access to the Endari Services.

  • Contact Information: We may collect contact information, such as, your first and last name, company name, and/or email address, when you sign-up to receive our marketing communications and/or newsletters or request our services or information related to our services.
  • Surveys, Feedback, Communications & Support. We collect the data, information, text, and/or any other content or materials that you submit when you fill out forms, answer surveys, or contact us (such as your feedback, requests for support, or other communications (whether by email, or phone)).
  • Usage Data: We collect Usage Data as described below in the Section titled Information Collected Automatically.

Please be advised that we may ask you to update your information from time to time in order to keep it accurate. Additionally, if you provide personal data to us about someone else, you must ensure that you are entitled to disclose that information to us and, without us having to take any further steps required by data protection laws, that we may collect, use and disclose such information for the purposes described in this Privacy Notice. For example, you should ensure the individual concerned is aware of the terms detailed in this Privacy Notice and that they have not objected or do not object to you sharing their information with us.

b. Information Provided Directly by You

When you visit, use, or interact with the Endari Services, we may receive the following information about your visit, use, or interactions (collectively, “Usage Data”). Typically, this data is transmitted and collected automatically (without action by you) using cookies and similar technologies as described in Section 8 below.

  • Log Data: Information that your browser or device automatically sends when you use the Endari Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with the Endari Services.
  • Usage and Analytics: Information and analytics about your use of the Endari Services, such as the types of content that you view or engage with, the features you use and the actions you take, non-identifiable request IDs, statistics associated with the interaction between your device or browser and the Endari Services, as well as your time zone, country, the dates, and times of access, user agent and version, type of computer or mobile device, your computer connection, searches, and other actions you take, websites, apps, and/or ads that referred you to the Websites, advertising, and language preferences.
c. Information Collected from Third Party Sources

In some instances, we process personal data from third parties, which consists of:

  • Service Providers: We receive information from third party service providers as described in Section 7.a below (“Service Providers”), that help us in the operation, provision, administration, and management of the Endari Services, such as our cloud or hosting service providers, marketing and advertising agencies, and customer support providers.
  • Other Third Parties & Sources: We may receive data and information from third party partners, and/or other data licensors and/or providers that we have a relationship with, such as any third party advertising networks, referral partners, lead providers, and/or information collected from publicly available sources, such as online business profiles, social media accounts, and/or webpages, which may include your name, or a publicly available business address, and related activity on such profiles, social media accounts, and/or webpages.
  • Social Media Networks: If you interact with us through any pages or feeds of our accounts on any social media sites or platforms, such as through LinkedIn, Twitter, and/or any Meta platforms (“Social Media Platforms”), we may collect information such as your name, username, demographic information, contact information such as email address, location, interests, and publicly posted data such as your social media activity.
d. Aggregated or De-Identified Data

With the personal information and other data (including, Usage Data) collected by us, we may aggregate or de-identify such data and information so that it can no longer be used to identify you. We use this information to analyze the effectiveness of the Endari Services, to improve and add features to the Endari Services, to conduct research, and for other similar purposes. In addition, from time to time, we may share or publish aggregated information like general user statistics with third parties. We collect this information through the Endari Services, through cookies, and through other means described in this Privacy Notice. We will maintain and use de-identified information in anonymous or de-identified form, and we will not attempt to re-identify the information, unless required by law.

4. CHILDREN’S PRIVACY

Endari does not target the Endari Services to persons under the age of 18, nor does Endari knowingly collect personal data of persons under the age of 18. Therefore, we ask you not to provide us with personal data of persons under the age of 18. If we learn that personal data of persons under the age of 18 has been collected on or through the Endari Services, then we may terminate access to the Endari Services and/or make the information inaccessible.

5. SENSITIVE DATA

Endari does not require you to provide any sensitive data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health and genetics, or biometric data to use the Endari Services.

6. ENDARI’S PURPOSES FOR PROCESSING

Depending on how you use or interact with the Endari Services, Endari processes personal data for the following purposes:

Providing, Customizing, and Improving our Services
  • To host the Websites and the online aspects of the Endari Services.
  • To perform and provide the Endari Services to our users and related support and assistance.
  • To maintain, debug, enable, upgrade, update, improve, and/or enhance the Endari Services, and develop new features, functionality, and/or other products and services.
  • To conduct analytics related to the Endari Services, such as to understand how they are being used and where improvements may be needed.
  • To detect any fraudulent or illegal activity against Endari, you, and our other users and for security purposes.
Marketing our Services
  • To provide customized advertisements, content, and information regarding the Endari Services, where and as permitted under applicable law.
  • Deliver direct marketing communications to you regarding our products and services that we may think are of interest to you.
Communicating with Users
  • Respond to your queries and requests, or otherwise communicate directly with you.
  • To keep you updated about changes to policies related to the Endari Services (including this Privacy Notice).
Meeting Legal Requirements and Enforcing Legal Terms (as further described below in Legal Obligations and Security)
  • To comply with a legal or regulatory obligation (for example, keeping records of our sales for tax compliance) and investigating security incidents.
  • Protecting the rights, property, or safety of you, Endari, or another party.
  • To respond to regulatory bodies when legally required (for example, responding to a valid court order).
  • To enforce our rights under our contracts and agreements.

7. SHARING PERSONAL DATA

Aside from disclosing your information to those of our employees, contractors, and agents who are authorized to process the information in order to provide the Endari Services and who are committed to confidentiality, we disclose your personal data only to the third parties as described below.

a. Service Providers

We share personal data with our Service Providers that help us in the operation, provision, administration, and management of the Endari Services, and to otherwise operate our business. Depending on how you use the Endari Services, the following categories of third parties collect or receive personal data on our behalf as our Service Providers:

  • Hosting and technology providers;
  • Internet Service providers;
  • Analytics providers;
  • Marketing and Advertising providers;
  • Providers of business operations and communication tools;
  • Other third-party service providers that help us provide features and functions for the Endari Services (e.g., customer support providers); and
  • Professional service providers, such as auditors, lawyers, consultants, accountants, and insurers.

For a list of all Service Providers we use, please contact us via email at info@endari.com. We require all Service Providers to respect the security of your personal data and to treat it in accordance with the law.

b. Business Transfers

We may also share data with third parties to whom we choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.

c. Affiliates and Subsidiaries

Personal data that we collect about you may be shared with the employees, contractors, and agents of Endari and our affiliated and subsidiary entities (“Affiliates”) who are involved in providing or improving the Endari Services that we offer to you. We obligate the employees, contractors, and agents of Endari and our Affiliates to ensure the security and confidentiality of your personal data and to act on that personal data only in a manner consistent with this Privacy Notice.

d. Legal Obligations and Security Regulatory and Government Bodies – Compliance with Law

We may disclose your information to regulatory agencies and official government bodies, as required to comply with or satisfy any laws, rules, or regulations applicable to Endari.

Required Disclosures – Responding to Legal Orders

If we are required to disclose personal data by law, such as pursuant to a subpoena, warrant, or other judicial or administrative order, our policy is to respond to requests that are properly issued by law enforcement within the United States. Under such circumstances, unless prohibited by applicable law, we will attempt to provide you with prior notice that a request for your personal data has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email, if you have given us an email address. However, government requests may include a court-granted non-disclosure order, which prohibits us from giving notice to the affected individual. In cases where we receive a non-disclosure order, we will notify you when it has expired or once we are authorized to do so.

Exigent Circumstances & Enforcement/Protection of Our Rights

Your information, including the contents of all of your online communications in the Endari Services and between you and Endari may be accessed and monitored as needed to provide our Service and may be disclosed to law enforcement, regulatory agencies, official government bodies, and other third parties, as we, in our sole discretion, believe necessary or appropriate:

  • To enforce our rights under our terms of use, terms of service, customer agreements, and/or any other terms and conditions applicable to the use of the Endari Services;
  • In connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity, or activity that may expose us or our affiliates, partners, and/or agents to legal liability; and/or
  • If we receive information that provides us with a good faith belief that there is an exigent emergency involving the danger of death or serious physical injury to a person.
e. With Your Consent

There may be situations where you are asked to consent to share personal data with third parties for additional reasons not included in this Privacy Notice. In such event, we will only share such personal data if we have received your prior consent and only for the purposes listed in the request to share such information.

Except where otherwise required by applicable law, your consent for the use and/or disclosure of your personal data in specific situations will continue in full force and effect until you revoke that consent, which you may do by contacting us via email at info@endari.com. For the avoidance of doubt, the revocation of consent shall only apply to the use the information after our receipt and processing of such request (which we shall process promptly and in accordance with applicable law), and not to any use or disclosure prior to such revocation in compliance with your consent.

8. COOKIES & RELATED TECHNOLOGIES; TARGETED ADVERTISING

We or authorized third parties or agents may collect certain information by automated means using cookies and/or similar technologies such as, web beacons, embedded scripts, pixels, and browser analysis tools (collectively, “Cookies”). Cookies collect information such as Usage Data.

We may also use third party advertising partners (e.g., Google, Bing, LinkedIn, and Meta) who use targeting/advertising Cookies to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website, and this information is shared with other organizations such as advertisers.

For more information on our use of Cookies, please see our Cookie Policy.

9. MARKETING COMMUNICATIONS

If you have not otherwise opted out (or with your consent where required by applicable law), or if you have opted in to receive direct marketing emails from us, we may use your personal data to send you marketing information about the Endari business, the Endari Services, new product releases, new feature releases of the Endari Services, and/or other products and services, that we think may interest you. We carry out direct marketing by email.

If you no longer wish to receive marketing communications, you have the right at any time to opt out as further explained in Your Choices.

10. YOUR CHOICES

a. Accessing, Updating, and Correcting Personal Data

If you would like to access, update, and correct personal data, please contact us via email at info@endari.com, and we will use reasonable efforts to correct and/or update such information.

b. Direct Marketing

You may manage the receipt of marketing and non-transactional communications sent by email by clicking on the “unsubscribe” link located on the bottom of any of our marketing e-mails.

We will use commercially reasonable efforts to process such requests in a timely manner. Note that you cannot opt out of receiving transactional e-mails or communications related to the Endari Services (e.g., requests for support), which, for clarification, are not marketing communications.

c. Cookies & Targeted Advertising

You can manage your cookie and tracking preferences as described in our Cookie Policy.

d. Additional Data Subject Rights

If you are visiting from the EEA, Switzerland or UK, or from another territory outside the U.S., you may have additional rights you can exercise as described here.

11. DATA RETENTION

Personal data is processed for the period necessary to fulfill the purposes for which it is collected, to comply with legal and regulatory obligations, and for the duration of any period necessary to establish, exercise, or defend any legal rights.

Typically, we retain personal data about you for as long as necessary to provide you with the Endari Services. In some cases, we retain personal data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes, or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation. We retain user device and IP address data for as long as we need to ensure that our systems are working appropriately, effectively, and efficiently.

In order to determine the most appropriate retention periods for your personal data, we consider the amount, nature and sensitivity of your information, the reasons for which we collect and process your personal data, and applicable legal requirements.

In some instances, we may choose to anonymize personal data instead of deleting it. When we choose to anonymize, we make sure that there is no way that the personal data can be linked back to any specific individual.

12. DATA SECURITY AND PROTECTION

We have put in place reasonable and appropriate security measures designed to prevent your personal data from being accidentally lost, altered, disclosed, used, or accessed in an unauthorized way. For example, we may use encryption, firewalls, and password protection. In addition, we limit access to personal data to those employees, agents, contractors, and the third parties who have a business need-to-know. We also have procedures in place to deal with any suspected data security breach.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and while we take reasonable steps to provide secure services, by using the Endari Services, you understand and assume the risks associated with your activities on the internet.

Additionally, we cannot control the actions of other users with whom you may choose to share your information. Further, even after information posted on the Endari Services is removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information available on the Endari Services. To the fullest extent permitted under applicable law, we cannot and do not guarantee that information you post on or transmit to the Endari Services will not be viewed by unauthorized persons.

13. THIRD PARTY SOCIAL MEDIA PLUG-INS

On or through the Endari Services we may provide third-party “share” buttons which enable you to share certain content via social media sites (e.g., Facebook, Twitter, Instagram, YouTube, and LinkedIn). These “share” buttons may function as web beacons when you interact with the button. Please note that when you “share” using the buttons, you may send to the third party provider of the “share” button the information that you are viewing. If you are not logged into your account with the third party provider, then the third party may not know your identity. If you are logged in to your account with the third party, then the third party may be able to link information or actions about your interactions with the Endari Services to your account with the applicable third party provider. Please refer to each third party’s privacy policies to learn more about its data practices.

14. EXTERNAL WEBSITES

On or through the Endari Services we may provide or make available, for informational purposes only, links to other websites or resources with which we do not have a contractual relationship and over which we do not have control (“External Websites”). Such links do not constitute an endorsement by Endari of those External Websites, and are provided to you only as a convenience. By clicking on links to External Websites, the operators of the External Websites may collect your personal data. We are not responsible for the content or data collection practices of those External Websites, and your use of External Websites is subject to their respective terms of use and privacy policies.

15. NOTICE TO CALIFORNIA RESIDENTS – SHINE THE LIGHT DISCLOSURE

California residents who have provided us with personal data have the right (under California Civil Code§ 1798.83) to request and obtain from us, once each year, the details of any personal data we shared with a third party for that third party’s direct marketing purposes during the prior calendar year. The details would include the categories of personal data and the names and addresses of the third party with which it was shared.

To request information about this sharing, you may submit a request via email to info@endari.com with “Your California Privacy Rights” in the subject line, along with your first and last name, and complete mailing address (including street address, city, state, and zip code).

16. NOTICE TO NEVADA RESIDENTS

Under Nevada law, Nevada “consumers” (individuals who are seeking or acquiring goods/services for personal, family, or household purposes) may opt out of the sale of covered personal information.

You may submit an opt-out request by sending your request to info@endari.com, along with your full name, complete mailing address (including street address, city, state, and zip code), email address (so that we can contact you, if needed, in connection with the request), and confirmation that you are a Nevada resident.

17. NOTICE TO EUROPEAN AND NON U.S. RESIDENTS

This notice supplements the information provided in this Privacy Notice to address certain disclosures under the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other similar comprehensive data protection law and applies only to individuals who are within the scope of this Privacy Notice and located in the EEA, UK, Switzerland, or another country with a similar comprehensive data protection law.

For the purposes of the GDPR and relevant local data protection laws, Endari is the data controller of personal information about Users, and (b) the data processor of all other personal information processed on behalf of Users. Personal Data as used in this Notice to European and Non U.S. Residents means “personal data,” as defined in Article 4(1) of the GDPR or the relevant section of the local data protection laws. If you have any questions about how we process your personal data, or to exercise your data protection rights please contact us using the methods provided in the “Contact Us” section of this Privacy Notice below.

a. Our Legal Basis for Processing. Generally, we process your personal data for one or more of the following legal bases:

  • Performance of a Contract: In order to perform the Endari Services and fulfill our obligations under the contract we are about to enter into or have entered into with you. This may also include disclosure to the third parties who help us perform our obligations to you in connection with your use of the Endari Services, such as hosting providers, and payment processors.
  • Legitimate Interests: When it is reasonably necessary to achieve our legitimate business interests (or those of a third party), and your interests and fundamental rights do not override those interests. For example, for security purposes and protection against fraud.
  • Legal Obligations: Where we need to comply with a legal or regulatory obligation. For example, keeping records of our sales for tax compliance.
  • Vital Interests: Where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our ploicies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Consent: Where you have given us specific consent to use your personal data in a specific purpose. Please note that for this specific legal basis, you have the right to withdraw your consent at any time.

b. Data Subject Rights

Depending on your country of residence, your rights may include.

  • The right to be informed – that’s an obligation on us to inform you how we use your personal data (and that’s what we’re doing in this Privacy Notice);
  • The right of access – that’s a right to make what’s known as a ‘data subject access request’ for a copy of the personal data we hold about you;
  • The right to rectification – that’s a right to request that we correct personal data about you that may be incomplete or inaccurate;
  • The right to erasure (also known as the ‘right to be forgotten’) – that’s where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it);
  • The right to restrict processing – that’s a right for you, in certain circumstances, to ask us to suspend processing personal data;
  • The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file);
  • The right to object – that’s a right for you to object to us processing your personal data (for example, if you object to us processing your data for direct marketing);
  • Rights in relation to automated decision-making and profiling – that’s a right you have for us to be transparent about any profiling we do, or any automated decision-making;
  • Withdraw Consent—that’s the right to revoke any consent you may have previously given us at any time, if we have collected and processed your personal data with your consent. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent; and
  • File a complaint—that’s the right to file a complaint with a supervisory authority about our collection and processing of your personal data.

c. Exercising Your Rights

These rights are subject to certain rules around when you can exercise them. If you wish to exercise any of the rights set out above, please contact us.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We will respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated as required by law.

If you no longer wish to receive our marketing/promotional information, you may opt out as described in the Your Choices section above.

Finally, you have the right to make a complaint at any time to the supervisory authority for data protection issues in your country of residence. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us first.

18. INTERNATIONAL TRANSFERS

Endari is based in the United States. The personal data that we process is stored, hosted, and processed on servers located in the United States. Additionally, Endari operates globally and may transfer the personal information that we process to our other offices and to the third parties described above. These recipients may be situated outside of your country or regional area of residence and may process personal information outside of your country or regional area. In particular, information provided to us or collected by us likely will be transferred to and processed in the United States by us or our Affiliates and our respective agents and contractors. The data protection laws of the United States or other countries may not be as comprehensive or equivalent to those in your country of residence.

We rely on legally-provided mechanisms to transfer personal information across borders where and as required under applicable law.

19. HOW TO CONTACT US

General Questions; Data Subject Requests: If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact us as follows:

By email: info@endari.com; Subject Line: Privacy Request
By mail: Endari, Inc.
Attn: Endari Privacy Request
228 Hamilton Ave., Floor 3
Palo Alto, CA 94301

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